Refund policy

Our promise

We want you to love your Bellsy tee. If the wrong item turns up, or your order arrives damaged or misprinted, we’ll make it right.

What’s covered

• An incorrect item was sent

• Your item arrived damaged

• There’s a manufacturing or printing fault

Please email support@bellsy.co within 30 days of delivery. Include your order number, a quick description of the problem and clear photos showing the issue.

We’ll get back to you within two business days with the next steps. Depending on the problem, we’ll arrange a replacement or refund—without making you chase your tail.

Addresses & undelivered packages

Please double-check your shipping address at checkout. If an order can’t be delivered because the address provided was incorrect or the package went unclaimed, contact us and we’ll explain the available options. A new shipment or reprint may involve an additional cost, which we’ll confirm with you first.

A quick note about sizing

Every Bellsy item is printed especially for you, so we can’t accept returns or exchanges for a change of mind, an incorrect size or an incorrect colour choice.

Please check the size guide before ordering and compare the measurements with a shirt you already own and love.

Keep it looking good

Follow the care instructions on your garment to help keep the fabric and print looking their best, wash after wash.

 

This policy may be updated occasionally. The version shown on this page will always be the current one.